Privacy policy

Information We Collect

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

We also automatically collect certain information when you visit the site, including your IP address, browser type, time zone, and referring URL. We refer to this as "Device Information."

When you sign up for our newsletter, we collect your email address to send you promotional communications. You may opt out at any time by using the unsubscribe link in any email.

How We Use Your Information

• To fulfill orders and process payments via Shopify.
• To communicate with you about your order, promotions, or product updates.
• To improve and optimize our website experience.
• To screen orders for potential risk or fraud.
• To send marketing emails if you have opted in (e.g., newsletter signup).

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Our site uses Vercel Analytics and Vercel Speed Insights to collect anonymized usage data such as page views, performance metrics, and referral sources. This data helps us understand how visitors interact with our site so we can improve it.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some site features.

Data Sharing

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy

We may also share your information with third-party service providers who assist us with email delivery (Resend) and analytics (Vercel). These providers only access your data as needed to perform their services and are obligated to protect it.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it. Device Information is retained in aggregate, anonymized form and cannot be tied to you personally.

Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at the email below.

Questions

For privacy-related inquiries, contact us at hello@ethiopianbeans.ca